These Terms govern your access to and use of the SportsCove platform. Please read carefully before using the service.
Welcome to SportsCove. These Terms & Conditions (“Terms”) govern your access to and use of the SportsCove platform, including our mobile applications, website, and related services (collectively, the “Service”).
SportsCove is a product of ConsultCraft Inc. (Canada), along with its affiliates ConsultCraft LLC (United States) and Anviga Pvt. Ltd. (India) (collectively “ConsultCraft,” “Company,” “we,” “us,” or “our”).
You must be at least 18 years old to use SportsCove. This platform is strictly for adults only. Users under 18 are prohibited from creating accounts or using the service.
Coaches must complete identity verification (via Stripe Identity) and background checks where applicable. We reserve the right to verify any user’s identity at any time. Unverified accounts may have limited functionality.
You may not:
Violations may result in immediate account suspension or termination and, where applicable, legal action.
SportsCove offers three complementary surfaces:
Coaches must set the correct delivery mode when creating inventory. Learners must follow venue safety guidance for in-person bookings and instructional-contact consent rules.
We accept: credit/debit cards (Visa, Mastercard, Amex) via Stripe, Apple Pay, Google Pay, UPI and local payment methods (India) via Razorpay, and in-app purchases via Apple IAP and Google Play Billing.
Cancellation >24 hours before session, or coach cancellation
Technical issues preventing session (case-by-case basis)
Learner no-show, cancellation <24 hours, or unused subscription months
Contact sc-support@consultcraftinc.com within 7 days of session
Purchases made through the iOS App Store are processed by Apple, who charges a 30% commission. Due to this, refunds for iOS in-app purchases may be partial. The App Store fee portion is non-refundable as Apple does not return this fee to us. You may also contact Apple directly via your App Store purchase history.
Purchases made through Google Play are processed by Google, who charges a 15–30% commission. Refunds may be partial as Google’s fee portion is non-refundable. You may also request refunds via Google Play’s standard process.
Coach payouts are processed via Stripe Connect. Payout timing depends on Stripe’s standard processing schedule (typically 2–7 business days after session completion). Coaches must maintain a valid Stripe Connect account. We reserve the right to withhold payouts for disputed sessions pending resolution.
All SportsCove branding, software, features, and proprietary content are the exclusive property of ConsultCraft Inc. and protected by US, Canadian, Indian, and international intellectual property laws. You receive a limited, non-exclusive, non-transferable, revocable license to use the platform for its intended purpose.
You retain ownership of content you create (videos, messages, reviews) but grant ConsultCraft Inc. a worldwide, non-exclusive, royalty-free license to use, display, distribute, and sublicense it for platform operations, support, and marketing purposes.
Coaches retain copyright in their original training materials. By uploading materials to the platform, coaches grant learners a limited license to access those materials for personal learning only. Commercial reproduction or redistribution is prohibited.
Your privacy is governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points:
Our platform communicates session confirmations, reminders, and payout notifications via Resend (email) and Firebase/APNs (push notifications). You can opt out of non-essential communications at any time.
SportsCove does not guarantee coaching outcomes, skill improvement, athletic performance, or achievement of specific goals. Results depend entirely on individual effort, consistency, and circumstances beyond our control.
We integrate third-party services including LiveKit (video), Stripe (payments), Razorpay (India payments), Supabase (database), AWS S3 (storage), Resend (email), and Firebase (notifications). We are not responsible for the availability, performance, terms, or data practices of these third-party services.
Coaching may involve physical activity. Consult a qualified physician before starting any new exercise or training program. ConsultCraft Inc. and its affiliates are not liable for physical injuries, health complications, or other harms arising from participation in coaching sessions.
Some jurisdictions do not allow certain liability exclusions. In such cases, our liability is limited to the maximum extent permitted by applicable law.
You agree to indemnify, defend, and hold harmless ConsultCraft Inc., ConsultCraft LLC, Anviga Pvt. Ltd., and their respective officers, directors, employees, agents, and successors from any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from or relating to:
You may terminate your account at any time via Account Settings > Delete Account, or by contacting sc-support@consultcraftinc.com. Upon termination, your access ceases immediately. See our Account Deletion page for details on data removal timelines.
We may suspend or terminate your account with or without notice for: Terms violations, fraudulent or abusive activity, harmful conduct toward other users, non-payment, or legal/regulatory requirements.
Upon termination: access to the platform ceases immediately, outstanding payments remain due, and licenses granted to your content may continue as described in Section 6.
Before initiating formal proceedings, contact sc-support@consultcraftinc.com and allow up to 30 days for good-faith resolution. Most disputes can be resolved informally.
Any dispute not resolved informally shall be resolved through binding individual arbitration under the rules of the American Arbitration Association (AAA), except for:
We may update these Terms at any time. We will notify you of material changes via:
Continued use of SportsCove after changes are posted constitutes acceptance of the updated Terms. If you do not agree, please stop using the Service and delete your account.
These Terms, together with our Privacy Policy and any other incorporated documents, constitute the entire agreement between you and ConsultCraft regarding your use of the Service.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force and effect.
Failure to enforce any right or provision does not constitute a waiver of that right.
You may not assign these Terms or your account to any third party. ConsultCraft Inc. may assign these Terms to an affiliate or successor without your consent.
We are not liable for delays or failures caused by circumstances beyond our reasonable control (acts of God, internet outages, government actions, natural disasters).
📧 Support: sc-support@consultcraftinc.com
📧 General: info@consultcraftinc.com
ConsultCraft Inc. (British Columbia, Canada · HQ) | ConsultCraft LLC (Florida, US) | Anviga Pvt. Ltd. (India)
By using SportsCove, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.